FAQ's

Q1: What types of instruments do you manufacture?
A: We manufacture and export a wide range of instruments, including General Surgery Instruments, Dental Instruments, Beauty Instruments, Orthopedic Instruments, ENT Instruments, and Veterinary Instruments.


Q2: Where is Fendema Instruments located?
A: Our manufacturing facility is based in Sialkot, Pakistan, a city globally recognized for producing high-quality surgical and medical instruments.


Q3: Do you offer private labeling or custom branding?
A: Yes, we offer private labeling and custom branding services. You can request your logo, brand name, or any custom laser marking on the instruments and packaging.


Q4: What certifications do your products hold?
A: Our instruments are manufactured in compliance with ISO 9001 and CE MARKING ensuring international quality and safety.


Q5: Can I order customized instruments?
A: Absolutely. We provide custom design and manufacturing services based on your specific requirements, including dimensions, features, and materials.


Q6: What is your minimum order quantity (MOQ)?
A: Our MOQs are flexible and depend on the product type. We cater to both small businesses and bulk buyers. Please contact us for specific MOQ details.


Q7: What are your accepted payment methods?
A: We offer secure and flexible payment options, including Bank Transfers (T/T), Western Union, and MoneyGram. Other methods may be available upon request.


Q8: Do you offer worldwide shipping?
A: Yes, we ship globally using trusted logistics partners. Delivery time and cost vary based on location and order size. We ensure timely and secure delivery to your destination.


Q9: How do you ensure product quality?
A: Each instrument goes through strict quality control inspections at every stage of production. We also perform final inspections before dispatch to ensure the products meet international standards.


Q10: How can I place an order?
A: You can place an order by emailing us your requirements, or through our website contact form. Once we receive your inquiry, our team will assist you with product details, pricing, and the order process.